Issue - meetings
Donation Station Options on Cromer Pier
Meeting: 31/03/2025 - Cabinet (Item 42)
42 Donation Station Options on Cromer Pier 
PDF 249 KB
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Executive Summary |
This paper proposes the provision of devices that allow donations to be made by members of the public towards the ongoing costs of the maintenance of Cromer Pier.
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Options considered
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Consultation(s) |
Property Services
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Recommendations
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It is recommended that Cabinet approve the purchase of 2 Dona devices to use for the public to make voluntary donations towards the costs of maintaining Cromer Pier for a six-month trial period over the 2025 summer season. This will be funded from the Invest to Save Reserve.
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Reasons for recommendations
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Background papers
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None |
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Wards affected |
Cromer |
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Cabinet member(s) |
Cllr Lucy Shires – PFH for Finance, Estates and Property Services Cllr Liz Withington – PFH for Community, Leisure and Outreach |
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Contact Officer |
Erika Temple Project Manager Erika.temple@north-norfolk.gov.uk
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Decision:
Decision
RESOLVED to
Approve the purchase of 2 Dona devices to use for the public to make voluntary donations towards the costs of maintaining Cromer Pier for a six-month trial period over the 2025 summer season. This will be funded from the Invest to Save Reserve.
Reason for the decision:
- Dona already works with a number of other Local Authorities.
- With the purchase of a Dona terminal, NNDC will also get a donation webpage and QR code at no additional cost, which can be used to allow donations via our website and social media as well.
Minutes:
Cllr L Shires, Portfolio Holder for Finance, Estates and Property Services introduced this item. She explained that the Council was working towards preserving the future of Cromer Pier and the report set out potential options which would facilitate the public donating towards the costs incurred in maintaining the historic pier. It was suggested that donation stations were piloted over the 2025 summer season to establish if this could provide a viable way for the Council to generate additional revenue to maintain Grade 2 listed structure in sound condition for the future as a key element of North Norfolk’s tourism appeal and offer.
The Chairman invited members to speak:
Cllr A Fitch-Tillett asked whether consideration had been given to the charity collection buckets that were operated by Openwide, which managed the Pier on behalf of the Council. The Chairman replied that Openwide had been consulted and that the donation stations would be at distinct, separate locations from the charity buckets. He said that there had previously been donations points at the entrance to the pier. He added that there would be no cash collection to protect from theft and fraud.
Cllr Dr V Holliday asked who would be responsible for the maintenance of the donation stations as they did not always work. The Chairman replied that the external provider would be responsible for the stations. He added that it was felt that turnstile entry would impact on concessions and businesses based on the pier and that donation points seemed like a good alternative to trial.
Cllr J Boyle, local member for Cromer said that a resident had raised the issue of visitor donations for the pier and that they were supportive of the proposals.
Cllr J Toye said that he was supportive of a six month trial.
It was proposed by Cllr T Adams, seconded by Cllr J Toye and
RESOLVED to
Approve the purchase of 2 Dona devices to use for the public to make voluntary donations towards the costs of maintaining Cromer Pier for a six-month trial period over the 2025 summer season. This will be funded from the Invest to Save Reserve.
Reason for the decision:
- Dona already works with a number of other Local Authorities.
- With the purchase of a Dona terminal, NNDC will also get a donation webpage and QR code at no additional cost, which can be used to allow donations via our website and social media as well.