Agenda and minutes

Governance, Risk and Audit Committee - Tuesday, 3rd December, 2024 2.00 pm

Venue: Council Chamber - Council Offices. View directions

Contact: Neil White  Email: neil.white@north-norfolk.gov.uk

Items
No. Item

100.

TO RECEIVE APOLOGIES FOR ABSENCE

Minutes:

The Chair took the opportunity to introduce Mr Vic Platten as the Committee’s new independent person.

Cllr Penfold sent his apologies.

 

101.

SUBSTITUTES

Minutes:

None

102.

PUBLIC QUESTIONS

To receive public questions, if any.

Minutes:

None Received.

103.

ITEMS OF URGENT BUSINESS

To determine any items of business which the Chairman decides should be considered as a matter of urgency pursuant to section 100B(4)(b) of the Local Government Act 1972.

Minutes:

None Received

104.

DECLARATIONS OF INTEREST pdf icon PDF 721 KB

Members are asked at this stage to declare any interests that they may have in any of the following items on the agenda. The code of conduct for Members requires that declarations include the nature of the interest and whether it is a disclosable pecuniary interest.

Minutes:

None Received

105.

MINUTES pdf icon PDF 316 KB

To approve as a correct record, the minutes of the meeting of the Governance, Risk & Audit Committee held on 10 September 2024.

Minutes:

The minutes were approved as a true and accurate record and signed by the Chair, subject to the amendment on Page 9, Section 91, where there was an erroneous letter ‘T’.

 

106.

GOVERNANCE, RISK AND AUDIT COMMITTEE UPDATE AND ACTION LIST pdf icon PDF 107 KB

To monitor progress on items requiring action from the previous meeting, including progress on implementation of audit recommendations.

Minutes:

Action

Written responses will be provided to all Members of the Committee regarding the outstanding actions following the meeting.

 

107.

PERFORMANCE AND PRODUCTIVITY OVERSIGHT BOARD pdf icon PDF 144 KB

 

Performance and Productivity Oversight Board Update

 

Executive Summary

This is an update report to inform GRAC of the work of Performance and Productivity Oversight Board and the progress made to date around various elements of the work of the Board.

 

Options considered

 

N/A

Consultation(s)

N/A

 

Recommendations

 

It is recommended that GRAC note the Performance and Productivity Oversight Board for its successes since its inception and in its future delivery plans.

 

Reasons for recommendations

 

To achieve an understanding of the Council’s performance, drivers of service demand, changing policy context and ensure there is a strategy to respond to current and future pressures, along with the Board continually monitoring and challenging corporate performance and being a champion of service transformation.

 

Background papers

 

Performance and Productivity Oversight Board Terms of Reference.

 

 

 

Wards affected

None

 

Cabinet member(s)

N/A

Contact Officer

Steve Hems – Director for Communities

 

 

Minutes:

The Chair requested that 3.5.4 in the report be tightened up and whilst the Committee are grateful for the progress that has been made to date but where the report states that 20% of the documents have been brought up to date this should be 100%. 

 

The Independent Person asked how GRAC and PPOB work together as he has not seen an organisation where they are decoupled. How is it ensured that corporate risk is embedded in the performance management systems and how do the interdependencies work between the committees.

 

The Director of Resources explained that this is a new Officer only board that has been set up to help deliver more distributive leadership. The boards are currently in their infancy.

 

Cllr Vickers expressed reservations about having officer only boards and expressed a wish that at least one member be invited to sit on each board.

 

Action

The committee to be provided with a timescale for when it is expected that the remaining documents will be brought up to date.

 

The Chair of the Board is asked to attend the next meeting so there can be further discussions on the scope of the Board and what GRAC can bring to the process.

 

RESOLVED

 

The Committee noted the Performance and Productivity Oversight Board’s progress and felt that while it has promise further development is required.

 

108.

RESPONDING TO COMPLAINTS pdf icon PDF 289 KB

 

Local Government & Social Care Ombudsman Annual Report and Internal Complaints Summary 2023/24

Executive Summary

Annual summary of complaint statistics from the Local Government and Social Care Ombudsman and NNDC for the year ending 31 March 2024.

 

Options considered

 

This report details the outcomes of complaints referred to the Local Government and Social Care Ombudsman (LGSCO) 23/24, alongside those complaints recorded internally through the Council’s Workbench system.

 

Consultation(s)

None

 

Recommendations

 

That Cabinet / Overview and Scrutiny notes the LGSCO’s annual report and NNDC complaints figures and agrees that no significant issues are raised with respect to the Council’s processes or service provision.

 

Reasons for recommendations

 

Of the 13 complaints escalated to the LGSCO only 3 were investigated and 2 of these upheld.

Background papers

 

Annual Review Letter 2023/24 from the LGSCO received 17 July 2024

 

 

 

Wards affected

All

Cabinet member(s)

Cllr Tim Adams, Leader of the Council

Contact Officer

Steve Blatch

Chief Executive

Steve.blatch@north-norfolk.gov.uk

 

Minutes:

The Independent Person stated that he felt that this was an encouraging report for the Council. It would be useful for the training to be recurring to ensure that all Officers are kept up to date with the complaints handling process.

 

 

The Committee noted the LGSCO’s annual report and complaint figures and agreed that no significant issues were raised with responses to the Council’s processes or service provision.

 

109.

EXTERNAL AUDIT LETTER pdf icon PDF 3 MB

To review and note the External Auditor’s Annual Report for 2021 - 2023 and the accompanying Auditor’s certificate.

Minutes:

The Chair invited the External Auditor, Mr Riglar to speak to the Committee on this item.

 

The External Auditor explained that since he attended Committee in September back stop dates have been put in place for the auditing of the 2021/22 and 2022/23 accounts. These will be given a disclaimed report based on the statutory instrument.

100s of Councils are in a similar position and this is not unique to NNDC.

 

Report includes:

·       Executive summary – local and national context.

·       Legislation gives a mechanism to sign off the accounts and conclude the audit process, what it doesn’t do is remove the responsibilities under the auditing standards. Minimum procedures are required in order to provide a disclaimed opinion. 

·       Work plan – limited procedures completed to identify risk.

·       Results and Findings – high level observations of the statement of accounts, no detailed work has been carried out.

·       Value for money – no change in the findings since July GRAC meeting.

·       Appendices – set out other requirements regarding reporting.

 

Cllr Vickers asked for further clarity to be provided as to the risks and context involved in the statements on Page 50 and Page 52. Page 50 stated that there is a weakness in proper arrangements for timely financial reporting and Page 52 of the report  stated that the External Auditors are not satisfied the Council has made proper arrangements for economy efficiency and effectiveness in use of its resources for the year ending 2022/23.

 

The External Auditor responded to say these statements are linked to the production of the accounts and are associated to the External Auditors’ Value for money responsibilities. The National Audit Office set three high level areas and a number of sub criteria on which the External Auditor must report. One of these areas is the Council’s arrangements for preparing and publishing financial statements. Capacity issues within the Council meant that financial statements for 2021/22 and 2022/23 were not published in line with statutory regulations. What is more important is the Council has addressed their weaknesses with regard to this as a number of accounts have now been produced in a relatively short space of time and this negates the need for further escalation of this issue.

The External Auditor was confident that this issue has now been resolved.

 

Cllr Cushing asked for an understanding on how much work the External Auditors had completed to write the report and whether this provided sufficient assurance moving forward.

 

The External Auditor confirmed that an audit of the financial statements had not taken place. However, due to the cross over with value for money arrangements and one of the sub criteria relating to financial reporting, minimum procedures have been completed to give some level of assurance over the arrangements that are in place.  The statement of accounts have had basic arithmetic checks carried out, they have been checked to the last set of audited accounts to ensure that the figures have flowed through as would be expected. A comparison has been completed to  ...  view the full minutes text for item 109.

110.

INTERNAL AUDIT PROGRESS & FOLLOW UP REPORT pdf icon PDF 1 MB

Summary:

This report provides details of progress with the 2024/25 Internal audit Plan and outstanding recommendations.

Conclusions:

The 2024/25 Internal Audit Plan is progressing, and some audits are behind schedule; four final reports have been issued. Outstanding recommendations are progressing.

Recommendation:

That the Committee is requested to receive and note:

·         Progress with delivering the 2024/25 Internal Audit Plan and outstanding recommendations.

 

Cabinet member(s):

 

 

All

Ward(s) affected:

 

All

Contact Officer, telephone number, and e-mail:

Teresa Sharman

01603 430138

teresa.sharman@southnorfolkandbroadland.gov.uk

 

Minutes:

The Internal Auditor, Teresa Sharman, introduced the report and stated that there were now four finalised reports for 2024/25. Two of these had limited assurance – the risk management and the private sector housing and two had positive assurance, the leisure audit reasonable and the data protection audit received substantial assurance.

Other audits are progressing

Some issues with IT audit due to a resourcing issue, but this has now been addressed and these should therefore pick up pace. The number of outstanding recommendations have reduced although there are some that have been outstanding for several years.

The Internal Auditor confirmed that she hopes to have everything on the action plan completed by March 2025.

 

Cllr Cushing asked if the Internal auditor felt that she should prioritise the key controls and assurance audit to ensure it is completed by the March deadline.

 

The Internal Auditor reassured members that the Contractor had issued the APM for this and was looking to get this booked in at the end of February.

 

Cllr Cushing enquired how the risk register would be updated in view of the auditor’s comments.

 

The Director of Resources responded that it was felt that the risk management audit was a little harsh. Officers have been through the report, have taken on board the comments and are working to address the recommendations. Training will be arranged in the new year for both Officers and Members, the policy and framework document has incorporated the recommendations, and the inherent risk is now included in the report we complete.

There is also a new MIS system which will be demonstrated to the Committee early in the new year.

 

The Internal Auditor explained that the NA in the implementation time showed that the recommendation was not agreed by Management.

 

Cllr Boyle was concerned that the first sentence of the Leisure audit stated that a copy of signed contract with Everyone Active could not be found and that maintenance surveys that should be undertaken once every two years had not been completed. There is also a concerning variation in the visit figures. There does not seen to be the necessary control of what is a key Council asset.

 

The Assistant Director confirmed that it was concerning that the Council could not find a copy of the signed contract, but explained various efforts have been made to locate the contract.

 

The Independent Person noted that the date for rectifying this issue was the 01 December 2024. It does not appear this has happened so the date for completion of this action will need to be updated. He advised that he felt that the risk of key missing documents should be identified within the risk register as a risk to the Council both in terms of reputation and organisationally.

 

Cllr Cushing asked why when the Private Sector housing audit showed no formalised performance oversight that this was given limited and not no assurance.

 

The Internal Auditor explained that they recognised the reporting was informal and asked for more  ...  view the full minutes text for item 110.

111.

SIGN OFF OF ACCOUNTS 2021/22 & 2022/23 pdf icon PDF 146 KB

Draft Statements of Accounts 2021/22 and 2022/23

Executive Summary

This report presents to the Committee the Draft Statement of Accounts for the 22021/22 and 2022/23 financial years. These are for the Committee to note, in advance of approval of the final un-audited version at a date to be confirmed.

 

Options considered

 

No options are applicable

 

Consultation(s)

Internal and External Audit

Section 151 Officer

 

Recommendations

 

That the Committee review and note the draft statements of Accounts for 2021/22 and 2022/23.

 

Reasons for recommendations

 

To enable effective Member scrutiny of the Council’s financial performance.

Background papers

 

None

 

 

Wards affected

All

Cabinet member(s)

Cllr Lucy Shires

Contact Officer

Tina Stankley – Director of Resources and Section 151 Officer

 

Additional documents:

Minutes:

The Director of Resources introduced the draft set of accounts for 2021/22 and 2022/23. If the Committee was to agree them, they can be passed to the External Auditors to issue a final opinion by 10 December 2024.

The accounts have been prepared to fully meet all codes of practice and regulatory guidance and they do reflect as far as the Council is aware the position for the past two years. These are the accounts that would have been presented had they been being audited.

It was noted that the recommendation had been changed to the recommendation that the committee review, note and the committee approve that the chair sign the accounts off on its behalf as approved.

 

The Independent Person asked about the variances between the budgeted and outturn figures. Is a variance of 56% on the capital budget acceptable.

 

The Director of Resources explained that the Council produces an outturn report every year that goes to Cabinet and provides a more detailed explanation of the variance. The capital programme may be rolled forward to the following year to allow for slippage.

 

The Chair asked if the Director of Resources could explain the meaning of componentisation.

 

The Director of Resources clarified that componentisation is not something that the District Council is largely affected by. For example, this would be used at a crematorium where the incinerators only have a useful life of 10-15 years, these assets would be valued using componentisation.

 

The Chair also queried the large amount cited for the revaluation losses on property, plant and equipment in 2021/22

 

The Director of Resources elucidated that there are certain classes of assets that have to be revalued every year, others are revalued every five years. The value of the assets has dropped considerably. It may be that on the advice of the External Auditor we look at a different approach to revaluation. This is a technical adjustment and as such does not affect the bottom line.

 

The Committee reviewed and noted the accounts and the Committee approved that the Chair sign off the 2021/22 and 2022/23 accounts as approved on its behalf.

 

112.

MONITORING OFFICER'S REPORT pdf icon PDF 748 KB

To review and note the Monitoring Officer’s Report

Minutes:

The Monitoring Officer introduced the report.

 

Cllr Cushing asked if there was a reason behind the 15% increase in the number of Freedom of Information requests submitted to the Council.

 

The Monitoring Officer responded that there was nothing in particular that caused this increase. The Council tries to do everything it can to provide information online, but every year the numbers of Freedom of Information requests seem to increase.

 

The Chair took the opportunity to remind members to declare hospitality whether it is accepted or declined.

 

The Monitoring Officer advised that it is the duty of each individual member to declare hospitality they receive throughout the year, and they are reminded throughout the year.

 

RESOLVED

 

The Committee reviewed and noted the Monitoring Officer’s Report.

 

113.

CIVIL CONTINGENCIES UPDATE pdf icon PDF 157 KB

 

Civil Contingencies Annual Report

Executive Summary

The Civil Contingencies Team and the wider council has continued to discharge its responsibilities under the Civil Contingencies Act, 2004. 

 

Options considered

 

This is a briefing report only.

Consultation(s)

None

 

Recommendations

 

To note the report and the council’s contributions to the Norfolk Resilience Forum and the response to incidents.

 

Reasons for recommendations

 

A better understanding of the challenges in the past year and the role of the Norfolk Resilience Forum in emergency preparedness planning and incident response will help to discharge our obligations under the Civil Contingencies Act, 2004.

Background papers

 

Appendix A - NNDC Resilience Training Plan

Appendix B - Rainfall Figures 2023-2024

 

 

 

Wards affected

All

Cabinet member(s)

Cllr Callum Ringer

Contact Officer

Alison Sayer

Resilience Manager

 

Additional documents:

Minutes:

The Resilience Manager introduced the report. Over the past year there has been persistent flooding at Happisburgh, Potter Heigham and Horning. There is an expectation of a level of flooding at Horning but the levels of flooding at Happisburgh and Potter Heigham were exceptional and as a result the Council have stepped up the work they have ongoing with the Norfolk Strategic Flooding Alliance and the Broad and Futures Initiative to look at long term solutions to the flooding that has been experienced, but as always the issue is Government funding.

The North Norfolk Safety Advisory Group has been advised of 123 events in the past year, slightly down on the previous year. There is however some work ongoing to streamline administrative processes between the other Norfolk local authorities and the Police moving forward, which is being hindered by the delay in the enacted of Martyn’s Law. It is not yet clear how Safety Advisory Groups will interact with the regulator tasked to oversee compliance.

 

The Resilience manager advised that they do always endeavour to keep members informed. If we have to open rest centres, it would be brilliant to have member support.

 

The Chair explained that is helpful for Councillors to be able to respond, when asked on social media.

 

The Resilience Manager also said that it would be great if Members could also pass information.

 

Cllr Vickers enquired whether it would be possible to have an emergency WhatsApp group to pass information.

 

RESOLVED

The Committee noted the report and the Council’s contributions to the Norfolk Resilience Forum and the response to incidents.

 

114.

BUSINESS CONTINUITY POLICY AND FRAMEWORK pdf icon PDF 141 KB

 

Business Continuity Policy and Business Continuity Management Framework

Executive Summary

The Business Continuity Policy and the Business Continuity Management Framework have both been reviewed and updated.

 

Options considered

 

Retaining the current Business Continuity Policy and the Business Continuity Management Framework.

 

Consultation(s)

None

 

Recommendations

 

To adopt the revised Business Continuity Policy and the Business Continuity Management Framework.

 

Reasons for recommendations

 

Minor changes have been made to both documents to align with the Council’s Net Zero 2030 Strategy &

Climate Action Plan.

Background papers

 

2024 Review of BC Policy and BCM Framework

Climate Impact Assessment Tool - justifications

 

 

 

Wards affected

All

Cabinet member(s)

Cllr Callum Ringer

Contact Officer

Alison Sayer

Resilience Manager

 

Additional documents:

Minutes:

The Resilience Manager introduced this two-yearly update of the Business Continuity Policy and Framework, which contains only very minor changes.

Reference to the removal of hard copies, this is as a result of having gone through the climate impact assessment tool and to align with the Council’s existing policies on Climate change.

For critical plans managers, they will be asked whether they have sufficient different ways to get hold of their key contacts.

The plan is to run a Council wide business continuity exercise in the near future.

 

RESOLVED

The Committee resolved to adopt the revised Business Continuity Policy and the Business Continuity Management Framework.

 

115.

RISK MANAGEMENT FRAMEWORK pdf icon PDF 577 KB

To review and adopt the Risk Management Policy and Framework.

Minutes:

The Director of Resources introduced the report by explaining that the framework and policy statement had been developed using a combination of our own previous version, the risk management audit report and good practice from other Authorities.

There is one recommendation for the Monitoring Officer when reviewing the Constitution to ensure that the Governance, Risk and Audit Committee (GRAC) is identified as the body to approve the Risk Management Policy and Framework

 

Cllr Cushing stated that it would be useful to have the risk log set up in such a way to identify the risk that something may happen and what the outcome of the risk may be.

 

The Director of Resources responded that the description of risk, cause and consequence are contained within the second column. The inherent risk is risk before taking any mitigating action. The residual risk is the risk following implementation of mitigating action.

The MIS system will be based on the format currently being used and will be launched in January.

 

The Independent Person asked what the policy approach was to ensure the issues reflected in risk register are those that are actually worrying Officers currently. Managing the risk process is a resource intensive process so how does the Policy take into account the resource intensive nature of this process.

Cost vs value – how do you make sure that the mitigation provides value for money in terms of the cost of what would happen should the risk material without any mitigating action. It is necessary to identify where the mitigating action has the most impact.

The Director of Resources replied that the cost of mitigating the risk vs cost of event is included within the risk register. Hopefully the policy does reflect where we are trying to get to with the risk register. Risk management sits with all service managers, CLT and MT to ensure mitigating actions are taken,

 

RESOLVED

 

The Committee reviewed and resolved to adopt the Risk Management Policy and Framework.

 

116.

CORPORATE RISK REGISTER pdf icon PDF 1 MB

To review and note the corporate risk register and consider any necessary recommendations.

Minutes:

Cllr Vickers asked when the asset management plan would be provided to Members.

 

The Director of Resources responded that this would be updated in the new year and would be provided to members through the necessary Committee process.

 

Cllr Fletcher enquired if the contract had been awarded for the FLASH project.

 

The Director of Resources confirmed that the Council have received confirmation of the funding, and the project is now active again. The Project team are working to a timetable to appoint a contractor.

 

Cllr Cushing asked whether the current risk regarding failure to deliver the local plan, included failure to deliver the number of properties required.

 

The Performance Manager advised that the current risk related to the risk of the local plan not being adopted and once this had been adopted the risk would be adjusted to look at the risk of not delivering the desired number of properties.

There is currently a risk already on the register with regard to housing development.

 

Cllr Fletcher asked if further information could be provided on CR037 as to the cost and resources issues brought about from prosecutions, enforcement action and litigation.

 

The Monitoring Officer looked at a number of recent issues that had been dealt with and even when the Council are successful, we may not be able to obtain all our costs back.

Recently there has been a Health and Safety prosecution which cost £60,000, a Homelessness appeal which cost £25,000 and an Enforcement Appeal which cost £50,000.

Enforcement may take years and costs can be hundreds of thousands of pounds. There is a two-stage test that is undertaken which looks at the seriousness of the case and value for money for the Council.

 

Cllr Cushing asked whether there should be a risk relating to the introduction of food waste collections. As we know these will need to be introduced by March 2026 and it is unlikely that the Government funding will cover the costs. 

 

Action

The Director of Resources to add a risk relating to the introduction of food waste collections.

 

The Performance Manager to discuss with the responsible Officer a risk relating to the lost contract at the Reef Leisure Centre, the lack of property assessments and other issues mentioned earlier in the meeting.

 

RESOLVED

 

The Committee reviewed and noted the Corporate Risk Register.

The Committee approved the removal of risks CR030 and CR032 and the addition of a risk relating to Local Government Reorganistion.

 

117.

TREASURY MANAGEMENT MID YEAR REPORT 2024/25 pdf icon PDF 677 KB

 

Treasury Management Mid Year Report

Executive Summary

This report provides mid-year information to Members on treasury activity

 

Options considered

 

This report is for information purposes.

Consultation(s)

None

 

Recommendations

 

To recommend that GRAC recommends Full Council approves the Treasury Management Half Yearly Update

 

Reasons for recommendations

 

To comply with Local government requirements on reporting treasury activity regularly.

 

 

Wards affected

All

Cabinet member(s)

Cllr Lucy Shires

Contact Officer

Tina Stankley

Director of Resources

 

 

Minutes:

The Director of Resources presented the report and explained that this is the first time in recent years GRAC have received this report. The report provides the performance details for the Council’s borrowing and investments and is required for compliance with the Treasury Management Strategy.

Some training will be provided to Members in the new year to ensure that they are fully able to understand and analyse this report.

 

Cllr Cushing asked why the borrowing requirement has increased so dramatically.

 

The Director of Resources explained that the total Capital expenditure is £2 million greater as the level of capital receipts has reduced. The Council is limited in terms of grant funding and capital reserves, the only other source of funding Is to take borrowing.

The current position shows we have spent less than half of the planned capital expenditure which means the borrowing requirement has reduced to £13,000.

It will be necessary to take stock at the year end and will look to reduce the level of borrowing to the lowest possible level.

 

Cllr Cushing enquired what capital receipts did not come to fruition.

 

The Director of Resources responded that a considerable level of receipts were received when the Council sold its housing stock and the income from the preserved right to buy has reduced to £200,000 from £1million each year.

The Council has received more grant funding than anticipated.

The £6.2 million was the amount we thought would apply to fund the capital programme but now we are only planning to apply £2.5million.

The amount of borrowing required will not be evident until May or June 2025, once the outturn report is compiled.

Borrowing will need to be taken at some point in the future.

 

The Independent Person stated that the report provided a large amount of really interesting data but would be better with an executive summary to show what should be picked up and what can be discussed.

 

The Director of Resources explained that in order to adhere to the CIPFA code the treasury management report works to a template. The Council has been debt free for a number of years and it is only now looking to take external borrowing.

 

Resolved

 

The Committee recommended that Full Council approves the Treasury Management Mid Yearly Report 2024/25

 

118.

PROCUREMENT EXEMPTIONS pdf icon PDF 25 KB

To consider the Procurement Exemptions register.

Minutes:

The Monitoring Officer explained that she reports to every GRAC meeting the number of procurement exemptions that have been completed in the preceding period.  From the 19 August to 18 November 2024 there were two exemptions recorded and as there were in the previous period also.

 

The Committee considered the Procurement Exemptions register and did not require that any further action be taken.  

 

119.

COMMITTEE SELF-ASSESSMENT - ACTION PLAN pdf icon PDF 140 KB

Minutes:

Training will be organised in the new year for all Committee Members in treasury management and risk management. There will also be training from Internal and External Audit ahead of the next GRAC meeting in March.

120.

GOVERNANCE, RISK AND AUDIT COMMITTEE WORK PROGRAMME pdf icon PDF 221 KB

To review the Governance, Risk & Audit Committee Work Programme.

Minutes:

Action

 

The annual work programme will be looked at when the new clerk is in place.

 

121.

EXCLUSION OF THE PRESS AND PUBLIC

To pass the following resolution, if necessary:

 

“That under Section 100A(4) of the Local Government Act 1972 the press and public be excluded from the meeting for the following items of business on the grounds that they involve the likely disclosure of exempt information as defined in paragraph _ of Part I of Schedule 12A (as amended) to the Act.”

Minutes:

None