Agenda

Performance and Productivity Oversight Board Update

Executive Summary

This is an update report to inform GRAC of the work of Performance and Productivity Oversight Board and the progress made to date around various elements of the work of the Board.

Options considered

N/A

Consultation(s)

N/A

Recommendations

It is recommended that GRAC note the Performance and Productivity Oversight Board for its successes since its inception and in its future delivery plans.

Reasons for recommendations

To achieve an understanding of the Council’s performance, drivers of service demand, changing policy context and ensure there is a strategy to respond to current and future pressures, along with the Board continually monitoring and challenging corporate performance and being a champion of service transformation.

Background papers

Performance and Productivity Oversight Board Terms of Reference.

Wards affected

None

Cabinet member(s)

N/A

Contact Officer

Steve Hems – Director for Communities

Local Government & Social Care Ombudsman Annual Report and Internal Complaints Summary 2023/24

Executive Summary

Annual summary of complaint statistics from the Local Government and Social Care Ombudsman and NNDC for the year ending 31 March 2024.

Options considered

This report details the outcomes of complaints referred to the Local Government and Social Care Ombudsman (LGSCO) 23/24, alongside those complaints recorded internally through the Council’s Workbench system.

Consultation(s)

None

Recommendations

That Cabinet / Overview and Scrutiny notes the LGSCO’s annual report and NNDC complaints figures and agrees that no significant issues are raised with respect to the Council’s processes or service provision.

Reasons for recommendations

Of the 13 complaints escalated to the LGSCO only 3 were investigated and 2 of these upheld.

Background papers

Annual Review Letter 2023/24 from the LGSCO received 17 July 2024

Wards affected

All

Cabinet member(s)

Cllr Tim Adams, Leader of the Council

Contact Officer

Steve Blatch

Chief Executive

Steve.blatch@north-norfolk.gov.uk

Summary:

This report provides details of progress with the 2024/25 Internal audit Plan and outstanding recommendations.

Conclusions:

The 2024/25 Internal Audit Plan is progressing, and some audits are behind schedule; four final reports have been issued. Outstanding recommendations are progressing.

Recommendation:

That the Committee is requested to receive and note:

·         Progress with delivering the 2024/25 Internal Audit Plan and outstanding recommendations.

Cabinet member(s):

All

Ward(s) affected:

All

Contact Officer, telephone number, and e-mail:

Teresa Sharman

01603 430138

teresa.sharman@southnorfolkandbroadland.gov.uk

Draft Statements of Accounts 2021/22 and 2022/23

Executive Summary

This report presents to the Committee the Draft Statement of Accounts for the 22021/22 and 2022/23 financial years. These are for the Committee to note, in advance of approval of the final un-audited version at a date to be confirmed.

Options considered

No options are applicable

Consultation(s)

Internal and External Audit

Section 151 Officer

Recommendations

That the Committee review and note the draft statements of Accounts for 2021/22 and 2022/23.

Reasons for recommendations

To enable effective Member scrutiny of the Council’s financial performance.

Background papers

None

Wards affected

All

Cabinet member(s)

Cllr Lucy Shires

Contact Officer

Tina Stankley – Director of Resources and Section 151 Officer

Civil Contingencies Annual Report

Executive Summary

The Civil Contingencies Team and the wider council has continued to discharge its responsibilities under the Civil Contingencies Act, 2004. 

Options considered

This is a briefing report only.

Consultation(s)

None

Recommendations

To note the report and the council’s contributions to the Norfolk Resilience Forum and the response to incidents.

Reasons for recommendations

A better understanding of the challenges in the past year and the role of the Norfolk Resilience Forum in emergency preparedness planning and incident response will help to discharge our obligations under the Civil Contingencies Act, 2004.

Background papers

Appendix A - NNDC Resilience Training Plan

Appendix B - Rainfall Figures 2023-2024

Wards affected

All

Cabinet member(s)

Cllr Callum Ringer

Contact Officer

Alison Sayer

Resilience Manager

Business Continuity Policy and Business Continuity Management Framework

Executive Summary

The Business Continuity Policy and the Business Continuity Management Framework have both been reviewed and updated.

Options considered

Retaining the current Business Continuity Policy and the Business Continuity Management Framework.

Consultation(s)

None

Recommendations

To adopt the revised Business Continuity Policy and the Business Continuity Management Framework.

Reasons for recommendations

Minor changes have been made to both documents to align with the Council’s Net Zero 2030 Strategy &

Climate Action Plan.

Background papers

2024 Review of BC Policy and BCM Framework

Climate Impact Assessment Tool - justifications

Wards affected

All

Cabinet member(s)

Cllr Callum Ringer

Contact Officer

Alison Sayer

Resilience Manager

Treasury Management Mid Year Report

Executive Summary

This report provides mid-year information to Members on treasury activity

Options considered

This report is for information purposes.

Consultation(s)

None

Recommendations

To recommend that GRAC recommends Full Council approves the Treasury Management Half Yearly Update

Reasons for recommendations

To comply with Local government requirements on reporting treasury activity regularly.

Wards affected

All

Cabinet member(s)

Cllr Lucy Shires

Contact Officer

Tina Stankley

Director of Resources